Fullstack Inc. Privacy Policy

Fullstack Inc. (hereinafter “Company”) which provides Argos solutions, uses and provides the user’s personal information based on the user’s consent, and actively guarantees the user’s right (the right to control one’s own personal information).Company complies with applicable laws, personal information protection regulations and guidelines of the Republic of Korea, which must be obeyed by information communication service providers. Our Privacy Policy refers to guidelines on protecting the user’s valuable personal information which Company is required to comply with, in order to ensure that users use its services with confidence. This Privacy Policy is applied to Argos Solutions (hereinafter “the Services”).

1. Collection of Personal Information
Company collects the minimum personal information to provide the Services. The following minimum personal information is collected when a user signs up for the Service or while the user uses the Services, through the home page, individual KYC submission pages and programs, and etc. If you do not wish to have Company to collect certain personal information, you may refuse to provide such information. However, there may be some limitations to the use of the Services.
Personal information collected by Company is as follows
Account Registration: Email address, password

Company collects personal information using methods below.
–  User enters information during the process of membership and service use.
– User personal information can be collected through web pages, e-mail, fax, telephone, etc. during the consultation process through the customer center.
– Personal information can be provided by external companies or organizations affiliated with the company. In this case, the affiliates provide personal information to the company after obtaining consent from the users in accordance with the Information and Communication Network Act.
– Generated information such as device information can be automatically generated and collected during PC web and mobile web/app use.

2. Use of Personal Information
Personal information is used to manage membership, to provide and improve Services and to develop new services. Personal information is collected to the minimum extent required to provide Services when the user signs up for the service or while the user uses the Services, through the homepage, individual KYC submission pages and programs, and etc.

  • Fulfill the Company’s legal, regulatory and contractual obligations.
  • Member identification, confirmation of the user’s will to sign up, user and age verification, prevention of improper usage.
  • Develop new services, provide diverse services, resolve inquiries or complaints, and deliver notices
  • Prevention and sanction of any act that interrupts normal service operation of the service
  • Conduct market analysis and research
  • Process personal data for marketing purposes (You will receive a notice requesting your consent before carrying out this purpose.)
  • Statistics based on service usage record, frequency of visit and service use; development of service environment to protect privacy; development of customized services; service improvement.

3. Retention and Use Period of Personal Information
Unless agreed otherwise, the Company keeps your personal data for up to 5 years. If demanded by applicable laws, Company may be required to retain some of your personal data for a certain period of time. At our discretion, Company may retain personal information for a period of time reasonably necessary to fulfill legal obligations. Furthermore, Company separately stores or deletes the personal information of users who have agreed to record-keeping for the contracted period of time. See the retention of personal information in accordance with applicable laws

Personal information storage under the relevant laws and regulations

Records to be retained

Applicable law

Retention period

Books and supporting documents for all transactions specified by the Tax Act

Framework Act on National Taxes

5 years

Service visit records

Protection of Communications Secrets Act

3 months

Records on Service Provision

Act on the Consumer Protection in Electronic Commerce, etc.

5 years

4. User’s rights
The data subject may withdraw the consent for the collection and use of personal information at any time.
The user may withdraw the consent for the collection and use of personal information at any time through ‘membership withdrawal.’
For users under the age of 14, the legal representative has the right to inquire or modify the user’s personal information, collect and withdraw consent for use.
When the user requests correction of personal information errors, we do not use or provide such personal information until the correction is completed. In addition, if the wrong personal information has already been provided to a third party, we will notify the third party of the correction without any delay so that the correction can be made.

5. Destruction of Personal Information
The user’s personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. The procedure and method of destruction is as follows:
Personal information stored in electronic file formats is to be deleted using technical means which make the information unrecoverable. Personal information printed on paper records, printed matters and documents is to be destroyed through shredding or incineration.
However, any information that is destroyed after being stored for a certain period under the internal policies is as follows:
The following information is destroyed after being kept for the maximum one (1) year from the date of the user’s withdrawal from the Service.
– Email address to which a withdrawal notification is sent to correspond to CS inquires and to transmit announcements shall be encrypted and stored.
– Improper usage records

6. Duty of safeguards

Fullstack Inc. takes the following measures as personal information controller.
Managerial measures: Establishment and implementation of internal management and regular employee training etc.
Technical measures: Management of access rights to personal information processing system, implementation of access limitation system, encryption of information such as unique identification information, and implementation of safety software.
Physical measures: Limited access to data storage etc. 

7. Installation and operation of devices (cookies, etc.) that automatically collect personal information, such as Internet access information files, and their refusal

What is a Cookie?
A cookie is a small piece of text file usually set by the web server, sent from a website and stored in a User’s computer hard disk while the user is browsing that website. Cookies are used to support a faster and more convenient use of websites and to provide customized services.

Purpose of use
Company uses cookies which save and retrieve user information in order to provide personal customized service. When a user visits the website, the website server reads cookies stored on the user’s device to maintain environment settings and customized services. Cookies help the user use the website easily and conveniently by finding out the user’s preferences. Also, they are used to provide customized marketing information by tracing the number of visitors to the website and use patterns.

Third Party Cookies 
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. For more information, you can contact us via email (support@argos-solutions.io).

Rejection of cookies
Cookie does not collect personally identifiable information automatically or actively, and a user has an option for setting a cookie. Hence, a user may allow all cookies by setting the option on the web browser; whenever a cookie is stored, the confirmation thereof shall be completed; or, otherwise, a user may reject the storage of all cookies. Provided, however, when a user rejects the storage of a cookie, then the user may have some difficulties in using a service.

Examples of Settings
1) Internet Explorer
Select “Tool” menu at the top of the browser. > “Internet Options” > “Personal Data” Tab > Settings
2) Chrome
Select “Settings” menu at the top right side of the browser. > “Show advanced settings” > In the “Privacy” section, click “Content settings”. > Cookies

8. Privacy Protection Officer and Responsible Department

Privacy Protection Officer: Jaejoon Lee
Department: Privacy Protection Part
Customer Service: 070-4351-0330
Email inquiry: info@argos-solutions.io

Please make inquiries to the following organizations if you need to report or consult in regard to the violation of personal information.

KISA Report Center for Personal Information Breach

(Toll free)118

https://privacy.kisa.or.kr

Cyber Crime Investigation, Supreme Prosecutors’ Office

(Toll free)1301

http://www.spo.go.kr

Cyber Terror Response Center, National Police Agency

(Toll free)182

https://cyberbureau.police.go.kr

Personal Information Dispute Adjustment Committee

(Toll free) 1833-6972

http://www.kopico.go.kr

Amendment to the Privacy Policy
Company may amend its Privacy Policy to reflect any legal or service changes. Company shall notify such amendment in advance, and the amended Privacy Policy shall take effect seven (7) days after the foregoing notification. However, any major change in user rights, including personal information items to be collected and the purpose of collecting thereof, will be notified at least 30 days in advance.

9. Company Information
CEO Wonkyu Lee 
Business License Number: 303-86-00956 
FullStack Inc. 
Address: 5F, 24, Maeheon-ro, Seocho-gu, Seoul, Republic of Korea

Fullstack Inc. always entreasures users’ information and continues to exert its utmost efforts for users to use our Service more safely.